FAQ
- Why is my course video not playing?
- Why am I unable to submit my post in the discussion forum?
- How can I clear my cookies, cache, history and footprints in my browser?
- How can I capture a screenshot?
- Brandeis University - COVID-19 Information
- How can I verify if my Zoom is the latest version?
- What are the system requirements needed for Zoom?
- Viewing Zoom on a mobile device (IOS and Android)
- Zoom Tutorials
- How do I make sure my answers are not lost when taking a test or quiz?
- How do I avoid issues while taking quizzes or tests online?
- Why am I getting bounced back to the login screen after entering my information?
- What is a firewall?
- What are cookies?
- Why am I unable to copy from or paste to a discussion forum?
- Is there any specific time I have to work on my online class?
- Why can't I log into my course?
- What is the difference between an Online Course and a Face-to-Face Course?
- How so I test my system to be sure it is up to date?
- I can't open any Adobe or .PDF files in my course
- How do I test my system to be sure it is up to date?